This is actually a post from my myspace blog (with minor edits). I have decided wordpress.com is a much better blog place, so I’ve deleted the blogs from myspace. This particular post is something that my wife and I take to heart, and though she feels a bit differently on some small issues, the overall opinion is the same. Therefore, I thought it worth of re-posting here.
More “real” blogs to come in the near future – this last week has been pretty hectic, thus the lack of posts. But I promise to fill you in as soon as I get the chance.
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Did you know that waiters, waitresses and other service people are more often than not, paid less than minimum wage? Well, it’s true. Even some bartenders are paid less than minimum wage. You may say this is impossible because all the servers you know are making pretty good money. Well, my friend, that’s because of a little thing called TIPS.
Okay, you already knew this. My apologies for undermining you. But did you know that many people do not pay proper tips, or even tip at all? It really bothers me when people do not pay proper tips. The people that just spent an hour and half, or however long it actually took to serve you, are serving you because you pay their bills. You make your money by paving the roads (literally), doing paper work, or doing what ever it is that you do. And they make sure that after your hard day at work, you are happy. Is this not worth a price? I think it is.
But let’s go deeper. Do you know what TIPS actually means? The word TIPS, (yes, it’s one single word as a singular phrase, not plural), actually stands for “To Insure Proper Service”. Back in the day, you would TIP a person so the next time you came back you would receive the same or better service. So, servers, though this may sound like a rant on your part, it’s really a stance from both sides of the fence. People pay TIPS to receive a service, and as paying customers, they want the service to be, if nothing more, “good”.
It’s surprising to me the number of people that do not TIP. It’s even more surprising to me to find out the profession, or religion, of those that do not TIP. Many people do not TIP because they were not taught that they should. This is very common in many tightly nit communities… i.e. Church crowds. A church crowd is a crowd of people that come from the same place, wanting the same thing, and put up a fuss when they don’t get what they want when they want it. And rightfully so. You pay for something, you should get it. But come on people… you just came from a place where positive attitudes and forgiveness are not only condoned, but harvested. You just came from a place where you are talked to, and sometimes even screamed at to treat each others equally and to be a better person. I’m sorry, but going to a place of business and making the biggest mess possible, all while being the noisiest and most rude seems hypocritical. In one word, it’s really quite “stunning” how selfish you can be.
Now, church crowds aren’t the only ones who do this, and I am in no way saying that all church going folks are assholes. There are always those who do follow what they preach and to those, I thank you.
So, before I go any further, and without further adieu I think I should probably lay out a few ground rules.
For the customer (person providing the TIP):
- A server is a server and a server should be paid for the service they provide.
- An average TIP, in todays society, is about 15%. Some say 10%, some say 20%, that seems to be more of a personal opinion than anything. Bartenders and cocktail waitresses are an exception to this and should get about $1 per drink (unless of course the drink is only a a quarter… then take two drinks per $1 tip. If the drink is $500, tip per the service). Use your best judgment.
- If you want to have a smiling face and exceptional service every time you go to a place, then learn what a TIP is, and use it accordingly. 5% is rarely a deserved TIP, though I do admit, sometimes even a 1% TIP is too much.
- If you are someone like me, and hates being forced a TIP, (such as “parties 8 or more will have a 15% gratuity added”), then either talk to the server / manager to get this removed, or pay the 15% and leave. The 15% could be more than you wanted to pay, or it could be less. If it’s more, then keep it in mind and think about that before you return. If it’s less, smile… the restaurant should be called Geico for all you care because you just saved money.
For the server (person providing the service):
- NEVER ASK FOR or EXPECT a TIP. The servers that like to whine and complain that a customer did not leave a freaking 25% TIP should be shot. You should only receive as much as you are worth. If you don’t get it, remember it the next time that customer comes in. I am sure they can wait for their water.
FYI – Asking for a TIP includes the phrase “do you want your change?” – OF COURSE I DO!
- Please fill drinks on time. If you see the glass getting empty, you can at least do your job and get it taken care of. It might be empty because, heaven forbid, they are thirsty.
- If someone leaves you a good TIP, they might actually know that your time is valuable. Hell, they might have read this like you did. So please remember it and the next time they come back treat them well. I would say treat them like family, but I understand that that may be hard for some people. So if nothing else, please treat them like a friend.
- If you are doing a job, then your time should be spent doing that. Horse play, flirting or just plain laziness is no excuse to neglect a customer. If you are seen doing this, don’t be surprised if you get a small TIP.
- Last, but not least. You are being given a TIP for a service that you have provided to the customer. This service is usually doing something that a customer specifically requested or has “ordered”. If you go out of your way to do something or are asked to do something, and you do it with a smile, you will most likely get a TIP. With that said, a gas station attendant most likely does not get TIP’d because they were not asked to do anything for someone other than get a pack of smokes or turn a pump on. Selling a newspaper or a Dr. Pepper from your holding device and having someone take one off your hands is doing nothing special for the customer. Therefore, you should not expect a TIP. And again, refer to rule one.
So, I hope I have shed some light on this subject. You may think that I have beaten this a little too hard, but I seriously doubt it. There are actually much longer posts on the subject, so I am sure that I am not the only one who feels this way. Please, pay a server what they are worth.